Originally Posted by
Toolmaker51
I am stunned.
Imagine this.
Some where, some how, some day, some one finds this entire thread and a little light pops on.
"Who are these guys? Where are they now?"
"They were right!"
By then, it will either be too late or have finally been set right.
Never the less, the Al Gore Honorary Foundation will take credit.
And the crystal ball we've created worked again. I've been eliminated in precisely the same methodical (and manipulated) analysis of dollars & ROI Frank diagrammed above. Cost of Quality should be less than 2% of sales. When asked what percentage was acceptable for your sales staff that can't keep a shop busy...classic blank stare.
Priceless!
Press Room Supervisor and Operations Manager physically helped me load up; insisted I take their personal cell numbers, offered exemplary references, sincere Thank Yous and firm handshakes all round.
Meanwhile quality Manager (yes, intentional use of lower case and caps, aka dufus 2) stood by. His lame attempt to assist received a stern refusal and leave MY s_ _t alone. He did take notes on how to eradicate shadow of former Inspector...Extending his hand for the shake, I 'slicked back' my hair [where it used to be anyway] channeling W. Zevon, saying "Even a Dog can Shake Hands" (dufus 2 unaware of quote punctuation marks).
Priceless! Warren Buffett grade.