Ditto, and also on demanding if it's something I expect the contractor to know how to do. We used to have tons of trouble getting PC boards fabricated in the USA, they often acted like they'd never made a board before. They couldn't quote anything until we had the design complete then they would say "no, can't do that" or "we will have to charge a lot extra for that".
We now use exclusively reputable Chinese manufacturers. We ask what they can do, they give us a list. If we want something special, it's a cheap add-on or even free. AND they ship early with boards that match our requirements.

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